The opening of the new points of sale is, by the IT part, simple and fast. From our headquarters, a few days before the opening, an automated procedure creates in the Cloud the environment for the new shop. In the suburbs, just access a web page and enter your credentials to install POS.net and SHOP.net, the Front and Back Store Apps.
The dematerialisation of the loyalty process takes place through a ChatBot, which informs customers about the purpose of collecting personal data, with the aim of obtaining informed consent on profiling and marketing. The classic signature on paper forms is replaced by a simple reply to an email that is sent automatically (double opt-in). At the same time, this allows address verification. The system stores customer data directly in the cash points and in the cloud, allowing deleting fidelity cards.